Visit the following sites and learn about the
Peoplesoft ERP implementation at Cleveland State University. The last
item is hosted at Cleveland State and it contains a lot of detailed
information about the types of behavioral issues one must be prepared
to deal with when an implementation fails.
http://www.chronicle.com/free/v46/i05/05a03101.htm
http://www.computerworld.com/cwi/story/0,1199,NAV47_STO37669,00.html
http://www.computerworld.com/cwi/story/0,1199,NAV47_STO37724,00.html
http://www.csuohio.edu/MIN_PC.html
http://www.csuohio.com/PeopleSoft/journal.html
What lessons have you learned. Prepare a one-page outline of the
lessons you have learned from this story.
Based on this story, what advice would you offer an organization
that is about to implement a large-scale enterprise information
system? (no more than one page).